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Problem | Debugging steps; possible cause & solution |
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The wireless link is operational but the expected capacity is not met | 1) Go to the "Maintenance" page and click the «Check Latest Release» button. If a newer firmware version is available, proceed with the firmware upgrade in order to benefit of the latest radio features and improvements |
2) Go to the "Maintenance" page, click the «View Current License» button and check if the maximum transmit rate, power levels or channel width are limited to lower values compared to the expected configuration | |
3) Go to the "Switch" page. Check the Rate limit and the Port mode. In case of GE connection, if one unit has auto negotiation enabled and the other has a manual setting, put both units in auto negotiation. If the rate is lower than the expected one, adjust accordingly or set to unlimited | |
4) Go to the:
Redo the radio planning activities if the values does’n correspond to the values from the initial deployment | |
5) Go on site and:
| |
6) Report the problem to InfiNet Wireless support team with the Diagnostic card. NOTE Diagnostic card can be created in the web-interface in "Maintenance" or with Commands for diagnostic card creation. http://support.infinetwireless.com +7 343 253-15-33 |
Table - Expected capacity is not met