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- Obtain the IP-address of the unit using the ERConsole as described in section above.
- Click on the «+» button in the ERConsole application and a new window will appear.
- Obtain the Factory Password. In order to do this, please contact the distributor through whom the device was purchased, or in case purchasing the unit directly in InfiNet Wireless, send a request to the InfiNet Technical support to support@infinetwireless.com. The request must include the device serial number and the value of "Sequence" field (if it's non-zero).
- Select “Reset configuration” option and input the Factory Password obtained at the previous step in the "Factory password" field, then click «OK». The password must be entered the same way as you got it from the distributor or IW support (with the gaps).
- Power off and on the unit and then wait about 30 seconds.
- The unit will start in special emergency mode with the IP-address 10.10.10.1 and mask 255.255.255.0.
- Login to the unit and set new login and password, then save the configuration and restart the unit via "Maintenance" page.