If the management of the unit is completely lost (of the local and/or the remote one), the ERConsole recovery procedure should be used. ERConsole is a software application created to recover or add a new IP address to the InfiNet Wireless units. Additionally, the ERConsole can be used to reset the InfiNet Wireless units to the factory default configuration.

ERConsole recovery procedure

Software requirements:

• Java Runtime Environment should be installed. If you don’t have it already, you can download it from http://www.java.com/en/download/
• ERConsole software application - can be obtained from our ftp site: ftp://ftp.infinet.ru/pub/Utils/EmergenceRepairConsole/ERConsole.zip

It is recommended to turn off any anti-virus or firewall running on your computer and to turn off all the network interfaces (except Ethernet interface connected to Infinet Wireless unit). We also recommend to use a simple unmanaged switch as intermediary device between your PC and the InfiNet unit. It is essential to reboot the InfiNet unit each time in order to activate the Emergency Repair Protocol on the unit, therefore the switch would prevent your PC Ethernet interface from flapping up and down. Using Cisco Catalyst switches for unit recoverty is not recommended due to a known issue port mode negotiation delay.

If you lost management to your InfiNet Wireless unit, proceed with the following steps:

1. Run the ERConsole.jar application downloaded from our FTP.
2. Connect a network Ethernet cable between the InfiNet Wireless unit and your PC.
3. Power off the InfiNet Wireless unit and then power it on in a few seconds

4. Wait about 30 seconds and the ERConsole screen should receive update from the unit like below. The Serial number, number of device reset cycles ("Sequence" field),  IP address, network mask and MAC-adress will be displayed on the screen:

   

   Figure - ERConsole information
5. If an IP address is assigned to the unit, configure on your laptop an IP from the same network class and connect to the unit in order to perform the modifications and checking required. If there is no IP displayed (0.0.0.0), proceed with the next step
6. If there are more than one unit in the list, please, select the necessary unit.
7. Click the «+» button in the ERConsole application and a new window will appear

8. In the New task window, set the additional IP address and network mask, then click «OK» like below:

   

   Figure - Adding a new IP address
9. Power off and on the InfiNet unit. Wait about 30 seconds until the IP is assigned
10. Add an IP address from the same network subnet to your PC and access the unit. ERC will not show newly assigned IP address
11. Login to the unit using the new IP. Do not reboot the unit now because the additional IP address is temporar until the next restart or the new configuration is saved.

Restore to factory settings using ERConsole

If you need to restore your unit to the factory settings, follow the instructions below:

1. Obtain the IP-address of the unit using the ERConsole as described in section above.
2. Click on the «+» button in the ERConsole application and a new window will appear.
3. Obtain the Factory Password. In order to do this, please contact the distributor through whom the device was purchased, or in case purchasing the unit directly in InfiNet Wireless, send a request to the InfiNet Technical support to support@infinetwireless.com. The request must include the device serial number and the value of "Sequence" field (if it's non-zero).
4. Select “Reset configuration” option and input the Factory Password obtained at the previous step in the "Factory password" field, then click «OK».
5. Power off and on the unit and then wait about 30 seconds.
6. The unit will start in special emergency mode with the IP-address 10.10.10.1 and mask 255.255.255.0.
7. Login to the unit and set new login and password, then save the configuration and restart the unit via "Maintenance" page.