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ProblemDebugging steps; possible cause & solution

The wireless link is operational but there are errors on the wireless link, throughput fluctuations

1) Go to the Switch page. Check the Rate limit and the Port mode. In case of GE connection, if one unit has auto negotiation enabled and the other has a manual setting, put both units in auto negotiation.  If the rate is lower than the expected one, adjust accordingly or set to unlimited
2) Go to the Status page and check the CINR and RSSI levels. Try to adjust the Tx power on both ends in order to improve the CINR and RSSI levels. If the CINR value is low, it indicates the presence of external interferences. If both CINR and RSSI are bad, the antenna alignment or hardware faults could be the root cause
3) Go on site and:
  • check the Ethernet or SFP connections, replace the cables if necessary
  • check the RF connectors if an external antenna is used. Tighten the connectors and check also the integrity of the antenna
  • perform proper antenna alignment on site. If after the alignment the CINR level is still low, it indicates that external interferences are present. Try to use another frequency if available or perform a spectrum scanning
4) Report the problem to InfiNet Wireless support team with the Diagnostic card (according to the information presented in Operation & Administration chapter, in Maintenace section).

http://support.infinetwireless.com

support@infinetwireless.com

+7 343 253-15-33

Table - Errors on the wireless link, throughput fluctuations
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